Volvo Group Australia recently held its first face to face dealer awards in three years.
The awards, which recognise excellence in key areas of both the customer journey and employee engagement, took place during the 2022 VGA Dealer Conference.
Metropolitan dealer of the year was awarded to Volvo Commercial Vehicles (VCV) Brisbane South, while Regional Dealer of the year was taken away by Truck Centre WA Geraldton.
The Health Safety and Wellbeing awards were taken out by Western Truck Group (WTG) in the regional category while the metro winner was Truck Centre WA.
Volvo Bus Dealer of the year was awarded to CMV Derrimut while WTG Rockhampton was recognised for outstanding customer service.
Volvo Financial Services dealer of the year was awarded to VCV Brisbane.
“The calibre of our dealer network is second to none in this country,” said Richard Singer, Volvo Group Australia, Vice President, Services and Retail Development.
“Our customers tell us that our dealers, workshops and service agents consistently go above and beyond to get them on the road and keep them there,” he said.
“These awards allow us to recognise and thank those dealers and their committed staff for their efforts.
Singer said having a dealer and service network that encompasses the whole country is vitally important to Volvo’s customers.
“It is the people that make up that network that really make our business what it is today,” he said.
“The feedback we receive from our customers and their employees about our dealer network makes me very proud to be a part of this business.”
