Scania launches genuine parts campaign

Matt Pol, Scania Australia.

Scania Australia is looking to raise awareness with a genuine parts campaign.

With cost-of-living pressures biting businesses and consumers alike, the heavy vehicle OEM has taken the opportunity to remind fleet managers and operators the risk of short-term low-cost solutions when it comes to replacing parts.

Replacement service and repair parts come in many packages but are they good value for money?

That’s a question being asked by Scania Australia National Parts Logistics & Inventory Manager, Matt Pol, who understands the arguments on both sides.

“There’s no logical, coherent case for a truck or bus operator to buy the cheapest non-genuine replacement part,” he said.

“Nobody buying the cheapest part expects it to last as long as a genuine replacement part. They don’t expect it to perform as well or better than the genuine part.

“But the reality is you must connect the dots and work out how much money a cheap part can cost you when it fails, and leaves you stranded or with a potentially unroadworthy vehicle.”

Pol, who has had a long career in the heavy vehicle aftermarket, wonders if the cost of a defect notice is worth the trouble of a cheap bulb should it fail or a prematurely worn brake part.

“What is the cost of a late delivery or a day off the road because a cheap chassis part fails in service?” he said.

These costs must be factored into any decision to go for the cheapest available part. The economics of replacement parts is fairly straightforward according to Pol.

“The cheap ones are designed to look like they can do the job, but they can’t possibly compete with a genuine part in terms of material quality, precision machining, assembly, quality control or durability,” he said.

“It is just not possible. Quality control and ensuring the replacement part is as good as new, literally, is the guiding aim of the Scania parts department when we are sourcing replacement parts. After all, it is our name on the part,” said Pol.

Scania aims to raise awareness by addressing the issue in a friendly and humorous way.

Creating your own Mona Lisa via paint-by-numbers will never be as good as the original according to Pol.

“The same goes for a pulley stamped with SPAMIA or a filter branded SKANIA. When we say: ‘Genuine is Best’, it’s because it is,” he said.

“Why would you risk your business reputation with your customers for the sake of a small cash saving on a reproduction part when you can have the genuine article? In many cases, also, the genuine Scania replacement part is competitively priced against non-genuine replacements and can be fitted at a Scania workshop by our company-trained technicians, which means owner drivers can spend their weekends relaxing rather than fixing.

“It doesn’t cost as much as you think to keep your Scania 100 per cent Scania, but it might cost you a whole lot more when a cheap replacement part lets you down. And who wants the phone call from a driver in the middle of the night saying he has broken down miles from help?” said Pol.

“It’s just not worth the risk.”

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