Safe Travels

Scully RSV has transformed the way operators can complete pre-start inspections through a software, developed by SafetyCulture, which uses QR codes to its advantage.

With a growing fleet of utes, trucks and trailers, Scully RSV needed a platform to increase visibility over the performance and safety of its rental fleet, no matter where its vehicles were located.

Scully RSV wanted to know that before each vehicle was used, drivers had completed a pre-start checklist – and they also wanted this data readily available, immediately after the check was completed.

Folllowing a review of several digital platforms, Scully RSV approached SafetyCulture to collaborate on developing a pre-start questionnaire. And, after conducting a three-month trial with a sample set of customers to test the system for themselves, Scully RSV found the answer it was looking for.

“During a course of discussions with SafetyCulture, together we realised that we could actually use their platform to solve our problem, and we ended up doing that,” says Scully RSV CEO, Andrew McKenzie. “The next step is continuing to develop it to make it integrate more seamlessly into our business and other peoples’ businesses as well.”

The system itself is very simple to operate. While larger companies have implemented tablets and more sophisticated systems into their vehicles to achieve a similar outcome, Scully RSV solved the issue with QR codes.

“Every truck and trailer in our fleet now has its own unique QR code on it,” Andrew says. “You literally just walk over to it and scan it and your phone will automatically open up the asset-specific checklist for that vehicle that needs to be inspected on the day.”

From here the user is prompted to a checklist to confirm, for example, if indicators and brake lights are working. “It’s a simple web-based form, and once you hit submit, it’s finished,” says Andrew. “That’s all you need to do.”

Once completed, the questionnaire goes back to SafetyCulture and notifies Scully RSV that the daily inspection on that vehicle has been done. If an operator doesn’t do the inspection, the system will also send an exemption report to Scully RSV which is then followed up with an automatic reminder to the operator with a further escalation process if multiple days have passed.

Today, SafetyCulture is the largest checklist application in the world. It has over 65,000 organisations using the platform in over 180 countries, and, like Scully RSV’s efforts, the program began with the objective of finding a way to keep people in the workplace safe.

SafetyCulture has been a partner of Scully RSV by previously providing its GPS solutions in addition to working closely with a number of its other providers as well.

Andrew says by having extensive experience dealing with its platform himself, he knew it was the perfect choice for this task.

“From our perspective SafetyCulture is a nice fit with our business,” he says.

“They’re very likeminded to ourselves and they are very entrepreneurial by wanting to continue to challenge the status quo. We don’t want to sit here and keep doing the same thing every day, and SafetyCulture are the same. They’re a dynamic business, we like them.”

SafetyCulture General Manager, Sam Byrnes, says the team was especially proud to be helping Scully RSV optimise its fleet.

“Scully RSV partnered with SafetyCulture to tackle a common industry problem, giving them visibility over fleet performance and safety,” he says.

“Our platform is empowering drivers to take responsibility for safety, and we’re proud to be part of this innovative solution that will make a positive impact in the transportation industry. By collaborating with Scully RSV, we were able to provide a platform that not only gives them visibility over their fleet’s safety and performance but also allows them to take proactive measures to ensure the safety of their drivers and communities.”

Looking back on the successful integration of the technology within his own fleet, Andrew believes SafetyCulture’s system is something ideal for scaling up within the wider transport industry.

“For us to be able to provide this as a solution to customers is part of our commitment to continuing to push the barriers in terms of safety and compliance,” he says. “We’ve already had conversations with a number of major transport companies who are really interested in what we’ve done and what we’ve developed. Everyone has a smart phone nowadays — it’s a way of life.”

The user need not have anything installed on their phone either. Anyone can take their phone as it is and complete the inspection and the system will soon be readily available for other transport providers to access direct from SafetyCulture.

With a view to keeping communities safe while adhering to its chain of responsibilities, Scully RSV is now rolling out the safety check across its entire fleet, an initiative that the Heavy Vehicle Industry Australia acknowledges.

“This is an innovative example of technology being applied to achieve practical and tangible safety outcomes,” says a HVIA spokesperson. “Australia’s heavy vehicle industry is on a never-ending quest to make our roads safer, and to ensure that every road-user gets home safely.”

As Scully looks to roll out this initiative to their entire fleet, user education will be key according to Andrew.

“The next part for us is highlighting importance of having to fill out these daily prestart inspections and making it known that it is a requirement,” he says.

“If something goes wrong, it will provide drivers with the peace of mind that the information and data is all there. Then, they can call us and we can pull up their full history at a moment’s notice.”

Andrew adds,“We are proud of this great initiative at Scully RSV. It’s remarkable how a simple solution was always within our reach.”

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