The Asia-Pacific (APAC) region is considered the world’s economic growth engine, powered by a growing consumer class, a strong manufacturing base and an accelerating innovation sector.
Much of that growth has been powered by technology. David Brown, Geotab APAC Associate Vice President cites a recent report from the World Economic Forum, that found Southeast Asia represented a potential USD$1 trillion growth opportunity.
“Often, my own corner of the tech industry – vehicle telematics – is thought of as niche, a sub-category of the Internet of Things,” he says. “Perhaps interesting only to fleet managers who handle large numbers of vehicles. It’s so much bigger.”
Telematics, at its core, nonetheless, is about retrieving data generated by vehicles, and uploading it to the cloud where it can be analysed.
It’s no surprise that fleet managers have more interest than most. Telematics, however, helps to underpin new technologies that are not only reshaping the way we live but also improving the consumer experience according to David.
“It’s having a bigger impact than you think,” he says, before pointing out three examples, all of which have either transformed the Asian economic landscape in the last decade, or which are expected to change it dramatically over the next. The first is the transformation of the rideshare industry.
“It wasn’t so long ago that arriving in a new city would mean taking a chance on a metered cab in unfamiliar surrounds,” says David.
“Now, you can be sure that you’ll get the fastest route from the airport to the hotel, with an agreed upon price, and most likely in a well-maintained car. Telematics helps to underpin all of this, delivering a better, safer service to customers in the process.”
While telematics solutions help providers track their cars, maximise fuel efficiency and conduct predictive maintenance, they also monitor driver behaviour, both through cameras, which are integrated into many solutions – and by monitoring the vehicle itself for sudden braking, speeding, idling and other worrying driver behaviour.
This not only ensures a safer ride but helps to better maintain the resale value of the vehicle.
“Having visibility over a fleet and its costs has helped to make the rideshare leasing model financially possible,” says David.
“This model means that drivers don’t need to own their own car. It usually means customers get a nicer car too.”
That might sound like a minor perk on a short ride, but newer cars are safer and more fuel efficient. It’s also a nicer working environment, which means more drivers are willing to do the job.
“One additional perk will be delivered to customers from the telematics device itself,” says David. “The next generation of devices will enable rideshare devices to offer in-car wi-fi to customers.”
As last mile logistics surges ahead largely on the back of e-commerce, it’s actually telematics often powering deliveries to the front door of homes and businesses.
It wasn’t so long ago that groceries and other essentials required a trip to the store. E-commerce has made shopping more convenient than ever, and few regions have adopted it with as much gusto as APAC observes David.
“E-commerce is another area where telematics has proven essential. In many APAC markets, home grown heroes battle for market share against Chinese and US competitors,” he notes.
“For this reason e-commerce is a fiercely competitive industry where margins matter. Businesses need technological solutions to drive efficiency at every stage of the supply chain. Managing costs and driving efficiency is exactly what telematics solutions do.”
In many cases, the cost of last mile delivery has been one of the toughest nuts to crack.
But telematics helps to address exactly this problem, enabling service providers to better track their costs – such as fuel and maintenance – and reduce them, while also enabling the most efficient possible delivery.
Telematics is also helping to accelerate the transition to electric vehicles. The case for making the switch, David claims, has only grown in strength as the argument for climate controls has grown in urgency.
“That’s particularly true in Asia, which is a key driver of carbon emissions and will be among the most affected regions,” he says. “China is the undisputed leader of EV deployment, both building and selling more EVs than any other country.
According to the International Energy Agency, electric cars sales in China could hit 10 million in 2024, accounting for about 45 per cent of all car sales in the country.
One key component of China’s success was operational support for taxis and bus services to adopt EVs.” The region is investing heavily in an electric future.
In many cases, moreover, other markets in the region might repeat China’s approach, treating public transport as the low hanging fruit.
Busses, for example, adhere to set paths and can be recharged at the depot. This means that range anxiety isn’t such a problem, and the transition can start before the charging infrastructure is built out, which, as David notes, seems to be the biggest problem to solve in many markets.
“But even if fleets act as flywheels for EV adoption, they must make the transition in the most cost-efficient way, and that’s usually a data intensive exercise,” he says.
“A large part of the decision is figuring out which vehicles to retire and replace with EV stock and calculating the possible savings.” He adds, “Fleet managers also need to figure out which locally available vehicles will do the job.”
Telematics helps with all three issues.
Although these examples are among many use cases, they help demonstrate how telematics can act as a useful catalyst for economic change.
Many of the region’s organisations are really only scratching the surface of what telematics can offer. Of course, vehicle telematics can generate data on just about anything that involves a car or truck. That means there are applications in urban planning, waste management, traffic management and many other areas.
“A number of our customers have been using the technology for these purposes,” says David. “So next time you book a car to take you to the airport or order groceries through an app, remember that telematics solutions are crucial to delivering those services, and possibly many others in the future.”