PACCAR Australia talks to fourth-generation dealer

Jonathan Crawford, General Manager of CMV Truck Sales and Service in Adelaide, told PACCAR Australia that he is positive about the future of the industry.

“The national transport task is growing, nearly every single thing needs to be delivered by truck,” said Crawford.

“Increasing road access for higher productivity vehicles is bringing greater efficiencies. We have the best brands, the best facilities, the best customers and the best staff – so the future is bright,” he said – adding that his dealership is a state-of-the art premises, purpose-built in 2007 on 12 acres. The facility includes full-length drive-over pits, 40 bays, brake roller and shaker. “It’s a full-service dealership with engineering and fabrication, heavy mechanical repairs, engine and servicing, with a driver lounge and accommodation, customer coffee bar and staff gym as well as a large parts inventory, parts showroom and truck showroom.”

Crawford told PACCAR Australia that the highlight of the dealership is a full ground-up restoration of a 1966 Seattle-built Kenworth, which is now housed in the Kenworth Dealer pavilion of the National Road Transport Hall of Fame. “It was an original hard working truck that is now returned to full glory. Credit to our skilled and passionate workforce here at CMV. We are currently undertaking the same task on a 1981 W model. This year marks the 50th anniversary that CMV Truck Sales and Service has been a dealer. The completion of the W Model restoration will help commemorate this milestone.”

Crawford explained that the business has been running for 84 years and its point-of-different is its people. “We have over 90 employees many of whom have over 20-years service and the longest serving being dad at 46 – several in their 30s and 40 years of service. Our team is close knit and work strongly together and endeavour to give the best customer service outcomes. We make every effort to ensure CMV is the best place to work with the way we treat our people, the facilities and internal promotion for long term careers.”

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