Chief Customer Officer Janelle Greene will move into the top chair at transport insurer NTI Limited from 1 July 2025.
Greene will be replacing Tony Clark who has served as CEO for the past 18 years.
SUBSCRIBE to the PowerTorque newsletter
Clark will remain in the business as Managing Director of NTI, transitioning to retirement by this time in 2026.
Greene joined NTI 10 years ago and has most recently worked as the Chief Customer Office for NTI responsible for developing the strategic direction of NTI’s underwriting, customer experience, marketing, business insights, and pricing and portfolio management teams.
She has previously held a broad range of roles across NTI, including leadership of the claims and operations teams, and management of many large-scale projects such as Seahawk (Marine), and Mobile Plant (Yellow).
“Janelle brings extensive experience in strategy, project oversight, and cultural and business transformations to the CEO position,” says Ellie Comerford, Chairperson of the NTI Board.
“Since joining NTI 10 years ago, she has earned the respect and admiration of her NTI colleagues, as well as those in the insurance and transport and logistics industries, with her leadership, commitment to continuous improvement, and desire to deeply understand customers and their experiences.”
Greene says she looks forward to the challenges of the new role.
“I’m excited to be leading an organisation filled with outstanding people who truly love what they do and are passionate about working hard and making a positive difference when things get tough for Australian businesses and families,” she says.
“NTI has so many strengths – our people, our values and purpose, our deep connections with industry – and we will continue to build on them into the future.”
For Clark, it’s a case of the time is right.
“I have genuinely loved coming to work during my time with NTI,” he says.
“Even when we faced tough market conditions, issues within our industries, the pandemic and more, the Executive and all NTI People always banded together and found a solution.”
“It’s been an honour to be CEO, and now I wish Janelle all the very best as she takes the organisation forward – it’s in very capable hands.”
