IVECO celebrates best performing dealers

IVECO Trucks Australia has awarded its highest performing dealerships for 2025, announcing six major award recipients.

The awards were announced at a ceremony held in conjunction with the company’s annual Dealer Conference and new Daily van and cab chassis launch event.

The awards were segmented by location – metropolitan or regional – and by category: ‘Medium and Heavy Dealer of the Year’, ‘Light Dealer of the Year’, ‘Parts & Service Dealer of the year’ and ‘Customer Excellence Dealer of the Year’, allowing judges to evaluate like for like dealerships.

All dealerships were judged across several important performance measures including vehicle sales against retail targets and share of market, parts sales, Net Promoter Score, customer service, maintenance and repair outcomes, and other critical customer focused criteria.

The Metropolitan Dealer of the Year – Medium and Heavy category was awarded to Adelaide IVECO, while Bendigo Truck Centre achieved the honour of being named Regional Dealer of the Year – Medium and Heavy.

In the light segment, STM Trucks and Machinery was announced Metropolitan Dealer of the Year – Light, and Ballarat IVECO took out Regional Dealer of the Year – Light.

Bendigo Truck Centre Dealer Principal, Angelo Valerio, centre, won the ‘Regional Dealer of the Year – Medium and Heavy’ award. Image: IVECO Trucks Australia.

Recognising the importance of customer care to the buyer journey and overall vehicle ownership experience, Adelaide IVECO again shone brightly, being awarded Dealer of the Year – Customer Excellence.

In the commercial vehicle industry, maximising uptime is also paramount in operating a successful operation – whether sourcing parts or scheduling maintenance and repairs, the broader network plays a vital role.

IVECO Trucks Australia has recognised these traits in naming RSC Diesels in Queensland, Dealer of the Year – Parts and Service.

STM Trucks and Machinery Dealer Principal, Michael Gerace, centre, accepting the ‘Metropolitan Dealer of the Year – Light’ award. Image; IVECO Trucks Australia.

IVECO Trucks Australia and New Zealand Managing Director, Glen Dyer, acknowledged the winners’ commitment to IVECO’s core values and praised their dedication to customer service and broader dealership operational benchmarks.

“On behalf of IVECO, I congratulate our 2025 winners and thank them for the professional manner in which they represent our brand,” Dyer said.

“The awards criteria seek to identify and reward those dealerships who continually invest in their people, facilities and systems with a view to growing relationships with customers and providing them with a full suite of services and support to make IVECO ownership as productive, hassle-free and enjoyable as possible.

“In many ways our Dealer Network is the face of IVECO, so it’s critical that our partners uphold the highest levels of customer service, business performance and customer engagement – our latest award winners have certainly done this.

“IVECO will continue investing in its Dealer Network in 2026, with several new quality appointments to be announced shortly.”