Iveco Australia announces best performing dealerships

Iveco Australia has awarded its highest achieving dealers at a recent awards dinner in Sydney, held in conjunction with the company’s annual dealer conference.

Divided into regional and metropolitan award categories, to allow dealerships to fairly compete against similar-sized outlets, the latest recipients took the honours in a competitive field of high quality nominees.

After also being shortlisted at the last awards, this year’s winner of the Dealer of the Year – Metropolitan was Adtrans Truck Centre in Melbourne, and taking out the Dealer of the Year – Regional accolade was Nowra Truck and Tractor.

In deciding the winners, Iveco allocated points based on a dealership’s performance across several business areas including sales, service and parts departments, dealership staff participation in training initiatives and feedback from customer care programs.

To recognise the growing importance of the multi-award winning Daily range to the Iveco product lineup, 2018 saw the introduction of a Dealer of the Year Award exclusively for specialist Daily dealers. This accolade was won by Perth Iveco Centre.

The awards were presented to Adtrans Truck Centre General Manager, Marcus Prato, Nowra Truck and Tractor Managing Director, Ron Arthur, and Perth Iveco Centre Dealer Principal, Claude Mattiaccio by senior CNH Industrial and Iveco managers, including CNH Industrial CEO – Australia and New Zealand, Michele Lombardi, who thanked the trio for their dedication to the Iveco brand and its customers.

Prato said after coming close on a number of occasions, it was extremely satisfying to receive the award in 2018.

“It was definitely a goal of the management team to take that final step in 2018 and to earn recognition for the dealership after also being nominated in 2017,” he said.

“The dealership has some great personnel, the team is very customer-centric and has a high work-ethic, so all-up it was a great team effort.

“I think the Iveco brand as a whole is also the strongest it has been for many years, we have an excellent product line-up and the customers are responding very positively.”

In receiving Dealer of the Year – Regional, Nowra Truck and Tractor Managing Director, Ron Arthur said the dealership was able to capitalise on improving business conditions in the region.

“In the past 12 months we’ve started to enjoy some excellent repeat business from existing customers while the latest Daily range is also gaining a strong following in the market, overall there’s a real confidence in the brand.” Arthur said.

“Geographically, with Sydney’s outer suburbs growing we’re seeing population growth in the region and a lot of hobby farms starting up which is driving sales for us.

“We’re very pleased to have received the award and would like to thank our customers for their ongoing support.”

In Western Australia, Claude Mattiaccio said Perth Iveco Centre was proud and delighted at having being recognised with the inaugural Dealer of the Year – Daily.

“Although the Daily is a leading player in the van and light truck market, the product range was relatively new to our dealership,” he said.

“But it’s testament to the quality of the product coupled with our dedicated staff and sales processes that we’ve been able to make a real impact in the Perth metropolitan market.

“We’d also like to thank the strong manufacturer support provided by Iveco’s regional representatives along with our growing customer base.”

This year also saw extended awards categories to recognise Parts and Service Dealerships along with individual service excellence accolades. Iveco’s in-house financier CNH Industrial Capital was also involved awarding its highest performing retail finance Dealership.

The winners of these awards were Bathurst Truck and Tractor (Dealer of the Year – Parts and Service), Danny Downs from Black Truck Sales and Patrick Schinella from Sydney Truck and Machinery (Service Excellence Awards) and Van World from Coburg, Melbourne (Highest Performing Retail Finance Dealership).

Special visitor at the Awards Dinner was Red Bull Holden Racing Team driver Jamie Whincup and Autobarn Lowndes Racing’s Craig Lowndes. Both teams’ car transporters are hauled by IVECO Stralis AS-L prime movers.

Rounding out the sporting identities in attendance were the drivers Chaz Mostert and Richie Stanaway representing Tickford Racing and Daryl Beattie, former 500cc Motorcycle racer and Iveco off-road ambassador.

2018 Iveco Dealer of the year Award Recipients:

  • Dealer of the Year – Metropolitan: Adtrans Truck Centre
  • Dealer of the Year – Regional: Nowra Truck and Tractor
  • Dealer of the Year – Daily: Perth Iveco Centre
  • Dealer of the Year – Parts and Service: Bathurst Truck and Tractor
  • Highest Performing Retail Finance Dealership: Van World

Service Excellence Awards: Danny Downs (Black Truck Sales) and Patrick Schinella (Sydney Truck and Machinery).

Leave a Reply

  1. Australian Truck Radio Listen Live
Send this to a friend