All Isuzu locations are now operating predominantly on a remote basis the commercial vehicle manufacturer has announced amid increasing government restrictions placed on businesses to slow the spread of COVID-19.
As of now the offices of Isuzu Australia Limited are staffed only by essential department representatives with strict social distancing procedures in place.
Monitoring the ongoing COVID-19 situation and considering advice from the Australian Government and health authorities, Isuzu has implemented a remote work policy to assist in efforts to contain the spread of COVID-19.
All business operations including sales, service, parts and business support services will continue, according to the company, to be available across IAL and the dealer network.
IAL Managing Director and CEO Andrew Harbison said on-site staff numbers are being carefully managed, with the health and safety of all employees the guiding principle for all human resourcing decisions at present.
“Providing our customers and partners with uninterrupted business support is a top priority and we are determined to work with all parties to ensure continued assistance,” he said.
“We also have well-established sanitary safeguards for employee hygiene at our corporate office locations. These are regularly reviewed and communicated to all staff.
“We understand that certainty of business operations is critical to our customers and suppliers, and we will provide the required access and support.”
Harbison reinforced that company staff all remained available with facilities in place to manage meetings and other contact either online or via phone.
Pressures on supply chains would contintue to be regularly reviewed.
“We are working work closely with Isuzu Motors Limited (Japan) and other suppliers to manage business continuity,” he said.
“Current stock levels of trucks, parts and engines remain adequate to support operators and customers.
“We are liaising with our partners, the Isuzu Dealer Network regarding ongoing access to sales, service and support.
“We will provide ongoing updates and will keep our customers and suppliers fully informed of the latest status and any impacts,” he said.
