Hino Australia Wins Global Awards

Hino Motor Sales Australia has scored an exclusive double award, having been named the 2011 Parts Department of the Year and 2011 Service Department of the Year by Hino Motors Limited Japan.

Judged by senior Japanese management within the company, the awards were presented in recognition of worldwide distributor performance for the Japanese financial year, which ended in March 2012.

Hino Australia Divisional Manager, Product Support and Business Development, Greg Bleasel (pictured) said the awards recognised the important role the Australian operation plays within Hino globally.

“These awards re-affirm the positive work ethic and attitudes displayed by all members of the Hino Australia family, positioning the local operation as a model for the rest of the world”, he said. “The Australian Parts and Service operation has been a key focus for Hino, with a number of significant upgrades made to our facilities and processes over the last five years.”

The latest awards follow on from Hino Australia’s first placing at the inaugural Kaizen (Japanese for “continual improvement”) Rally held in February this year. The Kaizen award was presented in recognition of Hino Australia’s outstanding dedication in aftersales and the concept of continuous improvement.

“The investments we are making to better service our customers locally are fully supported by Hino Motors, meaning Hino owners can rely on parts and service being available where and when they need it” Bleasel concluded.

The awards cap a significant long-term upgrade project at Hino’s National Parts Distribution Centre in southern Sydney, which commenced in 2006.

The Hino network in Australia caters for all truck sales, customer parts and service across a total of 45 dealer sites, plus 10 service and parts outlets.

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