Glad to be of Service

As the number of new truck deliveries grows month on month, PacLease Australia continues to add contract maintenance agreements to help give customers that added peace of mind.

In mid-2020, PacLease re-launched their contract maintenance offering, with more options available to customers.

The updated offering consists of three maintenance levels, Standard, Advanced and Premium.

The Standard package includes oil-drain services at a set rate with intervals determined by the application of a customer’s usage, the Advanced package provides the addition of driveline repairs including engine, transmission, diffs and axles, while the Premium package is like a hamburger with the lot that covers everything.

“Our team endeavours to work with our customer base to assist in selecting the best option for their business model”, says PacLease Australia General Manager, Andrew Molnar.

At all times, PacLease’s number one priority is getting to know its customers’ needs and providing a tailored solution that suits their business models.

“That’s the benefit of the PacLease national network,” says Andrew. “We are able to locally monitor our customers’ needs at each of our 26 branches on a month-by-month basis which enables us to respond quickly and adjust contracts to suit changes in circumstances. Our local teams work with PACCAR Financial and PacLease regional managers in each state and territory, which gives us comprehensive coverage nationally via the extensive PACCAR dealer network.”

Furthermore, plenty of customers are using PACCAR Financial as a traditional funding method and then attaching a contract maintenance program to the finance contract.

As a result, the customer has the benefit of a fixed monthly cost with the added advantages of owning the truck after it has been paid off and receiving the Government’s tax benefits.

Dedicated fleet managers monitor the vehicle mileage to allow PacLease to help schedule services.

PacLease thereby, according to Andrew, can maintain the vehicle as required, with the option of a backup vehicle in the case of breakdowns or accidental damage.

This way the customer has limited exposure to the vagaries of unscheduled downtime.

“PacLease gives operators the flexibility to choose the most suitable option for their business model, either leasing or a chattel mortgage with PACCAR Financial along with the addition of a contract maintenance agreement,” he says.

Boasting one of the largest commercial heavy vehicle rental fleets in Australia, PacLease has multiple equipment offerings across the Kenworth and DAF range from 26 locations.

With demand on the road transport network increasing in recent years, PacLease can offer rentals from a day to a year to assist keeping road transport businesses on the road.

PacLease units can be fitted with hydraulics and dangerous goods fit-ups to ensure they have a vehicle to meet most applications.

One of the biggest factors affecting road transport in the past 12 months has been lead times on new vehicles for operators.


In an attempt to promote growth in 2022, PacLease has successfully obtained sufficient stock of the Kenworth and DAF product to continue to supply their rental fleets, as well as to support their sales teams in the continued growth of the full-service lease business.

“In an endeavour to stick to our core values of supporting the rental market with a premium product and modern fleet, PacLease has managed to secure Kenworth and DAF stock throughout 2022 to update and grow our rental fleet without sacrificing our premium quality offering,” says Andrew.

The stock numbers will also allow PacLease to promote its already successful full-service lease offering.

During 2021, PacLease launched a DAF CF 530 24/48-month lease program to great success.

“The 2021 DAF lease program gave fleet operators a taste of full-service leasing without the normal longer-term commitment associated with leasing,” says Andrew.

“With the fleet we have set aside to grow the full-service lease portfolio in 2022. We believe we will be able to convert some traditional outright purchase fleets that may have a need to update their fleet, or add additional vehicles but may not have access to them due to increased lead times.”

PacLease is a global commercial truck leasing company that provides customised full-service lease, rental and contract maintenance programs for Kenworth and DAF trucks.

Designed to meet the specific needs of customers, the company’s service offering also includes vehicle upkeep, 24/7 roadside assist and flexible lease structures.

PacLease’s direct connection with Kenworth, DAF and PACCAR, according to the company, means its customers receive premium equipment and services which have been thoroughly tested and assessed for suitability for the needs of each and every customer.

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