Carroll Group Australia has announced a new Chief Operating Officer (COO).
Experienced road transport and logistics executive, Barry Thompson has accepted a position as the new COO at the company, effective immediately.
Thompson was at Kings Transport for eight years in several senior leadership roles previously.
With 25 years industry experience including roles at Linfox, Thompson is considered proficient in mentoring and coaching executive teams, driving operational excellence, and achieving impactful results across government, private, and nonprofit sectors.
“It’s very good for us,” said Troy Carroll, Carroll Group Managing Director.
“As a company we’ve been growing so quickly over the last couple of years, at 30 per cent or even more every year,” he told Prime Mover.
“With that type of continual growth, we want to make sure our processes and our people are growing with the company so that our customer service is still second-to-none.”
Considering the fast-changing landscape of the industry and Carroll Group’s upward trajectory within it, Carroll understood it was time to bring in someone of Thompson’s calibre.
“Bringing those layers of management – that C suite in – is important,” said Carroll.
”Some people have questioned why I’m doing it given our size. But it’s not about what I’m looking at now, it’s what I want it to be. As we proceed to push to that next level, I want to make sure our customers and partners are getting looked after on the way through.”
Thompson is dedicated to fostering sustainable change and empowering executives to realise their full potential.
He told Prime Mover that Carroll Group is an organisation led and run by passionate individuals who are driven to continually improve on delivering excellent solutions to their customers.
”We service our clients in sometimes very challenging supply chains operating in some of Australia’s harshest conditions and we do it reliably and safely earning our customers acknowledgement and praise,” said Thompson.
It was a chief motivator behind Thompson joining the organisation.
One of his aims will be to guide and improve the functional capability of the organisation focusing on operational excellence and customer satisfaction.
”Going forward we aim to target further growth with our existing clients and expand our service offering to a broader market,” said Thompson.
”I bring considerable operational experience from my years in larger scale domestic and multi-national organisation and am excited for our journey ahead.”
Carroll Group also recently appointed Tim Schneider as its new Chief Financial Officer.
Schneider previously worked at Asahi, Lion and Toll Group, as its Financial Transformation Manager.
“When we say we’re going to do something we want to ensure that we do it right every time,” said Carroll.
“Barry and Tim bring a wealth of experience to our business — a business we want to be truly generational so that my daughters can one day take it over and it becomes something a lot bigger than perhaps what we all initially envisioned.”
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