At a PACCAR Dealer awards dinner at the Sebel Heritage in Melbourne’s Yarra Valley, Brown & Hurley – Yatala was crowned the 2010 DAF Dealer of the Year. This is a record fifth win for the Brown & Hurley Group.
This award is judged on a points system across five main areas, including general dealership performance, truck sales, customer service, finance and parts support.
PACCAR Australia’s Managing Director, Joe Rizzo, congratulated Dealer Principal, Paul Hurley for his dealership’s impressive performance with DAF.
“Brown & Hurley – Yatala is very deserving of this award. In less than three years of operation, it has established a strong footing in the market. In 2010, while other brands were shrinking, the dealership achieved an eight percent market share with DAF. That’s says a lot about the Yatala branch and the DAF brand,” Mr Rizzo said.
“This dealership is also deserving of the great name, Brown & Hurley. It has a dedicated team of factory-trained sales, service and support staff, and maintains the highest standards of professionalism and industry expertise. This is Brown and Hurley’s trademark commitment to customers, and it’s an admirable trait found in all DAF dealers.”
Mr Hurley commented, “It’s an honour to accept the DAF Dealer of the Year award, and to join the other Brown & Hurley dealerships that have won. I’m proud of all of our staff who have contributed to winning this award. They have worked exceptionally hard to establish the dealership and deliver a high level of service to customers in all areas of our business – sales, service and parts. It’s most gratifying to see an ever-increasing number of customers choosing DAF.”
Brown & Hurley – Yatala has been in operation since April 2008 and is located midway between Brisbane and the Gold Coast.
Mr Hurley said his dealership’s success came down to a combination of highly trained and experienced staff, a strong customer focus and quality PACCAR products.
“We are fully committed to DAF trucks. All of our specialists are factory trained by DAF in Australia and Europe. We have a dedicated salesman who has been working with the brand at Brown & Hurley for more than five years. Also, among our DAF team are Dutch and English technicians who are well versed in all facets of the European range,” he explained.
“DAF has the best European trucks on road, bar none. All models are engineered to the highest standards to ensure improved productivity, low operating costs, and driver safety and comfort. They are well suited to a variety of applications, from inner-city delivery to construction and utility duties as well as regional distribution.
“The advantage of working with PACCAR is that DAF and Kenworth provide a perfect balance, meeting needs of essentially all transport segments and applications. And they’re backed by a nationwide network of dealers who are just as committed as we are.”
Pictured above from left to right: Robert Brown, Joint Managing Director – Brown & Hurley Group; Joe Rizzo, Managing Director – PACCAR Australia; Paul Hurley, Dealer Principal – Brown & Hurley Yatala; and Jim Hurley, Joint Managing Director – Brown & Hurley Group.