CHEP Australia has announced the launch of a new online course in the fundamentals of pooled equipment control.
Based on the face-to-face one day courses that CHEP has been running nationally recently, the interactive online course will help build a strong foundation in equipment control best practice.
“Our customers asked us to supplement our existing face-to-face training with alternatives which are relevant to specific roles and areas within our customers’ operations and are easier to access. Based on this feedback, we worked together to scope and build a web-based course consisting of a suite of modules,” said CHEP ANZ Customer Experience Manager, Mark Harvey.
“It can be used to address a specific need or be treated as an on-going program and has been designed to help even first time users to grasp the fundamentals of equipment control because it’s online, the course is available anytime, any day of the week.
“We’ve structured it so that each module takes around 10 minutes to complete which means you can dip in and out of the training modules as needed.”
According to Harvey, the topics are relevant to different job roles within the supply chain, for example, receiving, dispatch and administration
“What we have launched today is phase one, covering the fundamentals of equipment control,” Harvey added. “We will continue to be guided by our customers to build on this foundation by developing additional modules covering a greater depth and breadth of topics
“By helping to educate users about equipment pooling control we hope to help our customers increase their understanding of the value of efficient and effective equipment control, improve equipment processes, reduce the number of corrections, losses and indeed, trading partner disputes.”
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