Ballarat Isuzu has opened a newly built facility in Mitchell Park, Ballarat.
The all-new Dealership has expanded on Ballarat Isuzu’s previous offering, covering 15,000m² with a large open plan truck showroom and modern workshop space.
Mitchell Park also offers more turnaround space for vehicles with capacity for a larger volume of on-hand stock.
Providing an expansive product line-up of Isuzu Trucks model variants — reportedly the largest of any truck manufacturer in Australia — and Isuzu Power Solutions products, Ballarat Isuzu has been focused on delivering exceptional service and value for customers over decades.
“Along with Isuzu Trucks we have been supporting Ballarat businesses for nearly 50 years,” said Dealer Principal, Ian Deacon.
“We believe Isuzu resonates with the transport community here, keeping them moving and their trucks on the road for the long-term.
“One of the real drivers of growth for our business has been an ongoing commitment from the staff to our customers, which has led to us breaking ground on this exciting, brand-new facility.”
Full-length service bays fitted with best-in-class equipment will offer faster turnarounds for truck servicing and boost internal efficiency for the dealership.
The ability to offer timely maintenance is backed by ready availability of genuine parts and stock from Isuzu Australia’s National Parts Distribution Centre, which is situated just over an hour’s drive from Ballarat on the Western Freeway on the outskirts of Melbourne.
“In a regional setting such as ours, having the technical capacity to get vehicles back on the road as quickly as we can—with parts in stock—is one of the most important aspects of our business,” continued Deacon.
“We’re hoping that the new facilities will maintain our excellent staff team and existing technicians and also help to attract more talent to the dealership in future.”
Takeo Shindo, Managing Director and Chief Executive Officer of Isuzu Australia Limited (IAL) recently joined key IAL head office staff and customers on site for the opening of the new facility.
“It is a fitting home for one of our best performing Isuzu Dealerships,” he said.
“Ian and the team’s focus on their customers and the local community has delivered success, which is reflected in the opening of this model Dealership within our network—they should all be very proud.”
On a larger scale, the significant investment of Ballarat Isuzu in its new facility demonstrates the widespread confidence that Isuzu’s Dealer Network has in the prosperity of Isuzu Power Solutions and Isuzu Trucks brands — the latter of which is currently in its 35th consecutive year as Australian market leader.
At a local level, Ballarat Isuzu’s confidence to invest in their own future is well-assured, with the Dealership recognised as a perennial top performer for Isuzu.
They have taken out the prestigious title of Isuzu Dealer of the Year over multiple years, among other awards.
IAL Head of Network Development, Nathan Ton, said outcomes for Isuzu customers in the Ballarat region would only continue to improve with the opening of the new facility.
“The team at Ballarat Isuzu and Dealer Principal Ian Deacon have greatly impressed everyone at IAL with their dedication to improving their own operation and the outcomes that they can achieve for their customers,” he said.
“To sum it up, if you purchase an Isuzu truck or power solution product from Ballarat Isuzu, you can be sure that you will be fully supported by the Dealership for many years to come.
“There is no doubt they are well-equipped to represent the Isuzu brand and will continue to deliver a fantastic service to our customers in this important area of Victoria.”
In other news Isuzu recently unveiled its new Cummins powered F-Series vehicles in Japan.