National courier, Australia Post, has opened its first ‘next-generation’ post offices in Queensland ahead of the busy Christmas season.
These new locations – in Toowong, Brisbane, as well as Broadbeach and Bundall in the Gold Coast – are dedicated to parcel services and feature 24/7 self-serve options and free parcel lockers.
This new format is expected to make the processes of sending and receiving parcels more seamless for locals, particularly as 80 per cent of Brisbane and Gold Coast households have been shopping online in the past year.
Australia Post Executive General Manager of Retail Brand and Marketing Josh Bannister said these post offices have been designed with flexibility and convenience at its core.
“The number one reason a customer visits the post office is to collect a parcel, so we’re making the process faster and easier at a time that suits them,” he said.
“We’ve officially entered the busiest shopping season of the year, and this new format helps customers send and collect parcels more efficiently than ever before.”
This ‘next-generation’ format is designed to be flexible and scalable, with some featuring a smaller physical footprint but a highly efficient back-of-house setup to manage increased parcel volume.
Australia Post has also announced last-sending dates ahead of Christmas:
- Parcel Post: Friday 19 December (most destinations within Australia).
- Express Post: Tuesday 23 December.
- Letters and cards: Tuesday 16 December for interstate deliveries.
Australia Post has advised that anyone sending parcels to or from Western Australia, the Northern Territory, Tasmania or regional and remote locations should allow a few extra days.
In other news, Mondiale VGL, has named Matthew Warrington as Group CEO, effective January 2026.
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