ACCC authorises coordination on life insurance for frontline workers during pandemic

The Australian Competition and Consumer Commission (ACCC) has granted interim authorisation allowing life insurers to coordinate to ensure frontline healthcare workers are not excluded from coverage due to potential or actual exposure to COVID-19.

The interim authorisation, granted to the Financial Services Council (FSC) and its members, means that exposure to Covid-19 cannot be used as a reason to decline life insurance coverage to a frontline health worker, or to charge higher premiums or apply risk exclusions to any new policy.

The FSC members’ commitment applies to workers including, but not limited to, doctors, nurses and all hospital workers; ambulance workers and paramedics; people working at GP surgeries or clinics; people working on COVID-19 vaccines; pharmacists; police; aged care workers and volunteers supporting people with COVID-19.

“This is a stressful time for everyone, but especially those working at the frontline of our response to the COVID-19 pandemic.” said ACCC Chair, Rod Sims.

“It’s sadly understandable that such workers may consider life insurance coverage at this time.

“I strongly encourage everyone looking to purchase life insurance to first check the cover they may have under existing policies and through their superannuation fund.

“We see a clear public interest in allowing FSC members to work together to provide a consistent, clear and fair approach to people performing critical work during this pandemic,” he said.

The authorisation, according to Sims, does not include coordination on pricing.

“We are going to closely monitor the effect of these arrangements and when it is appropriate for this authorisation to be revoked,” said Sims.

The interim authorisation applies to new policies, while customers with existing policies will maintain all current benefits. Healthcare workers who have taken out new cover between 11 March 2020 (when the World Health Organisation declared COVID-19 to be a pandemic) and the announcement of the commitment by FSC on 6 April 2020, should check with their life insurance company or superannuation provider about any exclusions that may apply.

The FSC is a member body for financial services companies in Australia.

The ACCC said in a statement that not all life insurance companies have agreed to adopt the commitment and the FSC will notify the ACCC whenever an FSC member opts in.

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